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Circuitry
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Frequently Asked Questions

General Questions

What is Circuitry?

Circuitry is a visual workflow automation platform that combines AI capabilities with a drag-and-drop interface to create powerful automations without coding.

Is Circuitry free to use?

Yes! Circuitry offers a free tier with generous limits. Premium plans are available for advanced features and higher usage limits.

Do I need coding experience?

No coding experience is required. However, basic understanding of JSON and logic flows is helpful for advanced workflows.

Technical Questions

Which AI models are supported?

  • OpenAI: GPT-5, GPT-4, GPT-3.5
  • Anthropic: Claude 3
  • Local models via API endpoint
  • Custom models with compatible APIs

Can I use my own API keys?

Yes! You can configure your own API keys in Settings to use your own quotas and billing.

What are the execution limits?

  • Free tier: 100 executions/month, 5-minute timeout
  • Pro tier: 1000 executions/month, 15-minute timeout
  • Enterprise: Unlimited, custom timeouts

Can I schedule workflows?

Yes, using Trigger nodes you can schedule workflows to run:

  • At specific times
  • On recurring schedules
  • Based on external events

Security & Privacy

Is my data secure?

Yes. We use industry-standard encryption:

  • TLS for data in transit
  • AES-256 for data at rest
  • Isolated execution environments
  • No data sharing between accounts

Where is data stored?

Data is stored in secure cloud infrastructure with:

  • Geographic redundancy
  • Regular backups
  • GDPR compliance
  • SOC 2 certification (in progress)

Can I delete my data?

Yes. You can delete individual workflows or your entire account at any time. Deletion is permanent and immediate.

Troubleshooting

My workflow won't execute

Check these common issues:

  1. All nodes are connected properly
  2. Required fields are configured
  3. API keys are valid
  4. You have execution credits remaining

Nodes show errors

  • Red border: Configuration error - check settings
  • Red dot: Execution error - check logs
  • Yellow border: Warning - may still execute

Workflow runs slowly

Optimize performance by:

  1. Using parallel processing (Fork/Join)
  2. Reducing AI model size when possible
  3. Caching repeated API calls
  4. Minimizing loop iterations

Can't connect nodes

Ensure:

  • Output port connects to input port
  • Data types are compatible
  • No circular dependencies
  • Maximum connection limit not exceeded

Integration Questions

Can I integrate with my tools?

Yes! Through plugins and HTTP actions, you can integrate with:

  • Any REST API
  • Webhooks
  • Databases
  • Cloud services
  • Custom endpoints

Is there an API?

Yes. The Circuitry API allows you to:

  • Trigger workflows programmatically
  • Retrieve execution results
  • Manage workflows
  • Access logs

Can I embed workflows?

Embedding options coming soon:

  • JavaScript SDK
  • React components
  • Webhook triggers
  • API endpoints

Billing & Limits

How is usage calculated?

Usage is based on:

  • Number of workflow executions
  • AI tokens consumed
  • Storage used
  • API calls made

What happens if I exceed limits?

  • Workflows pause execution
  • You receive email notification
  • Option to upgrade plan
  • Grace period for critical workflows

Can I change plans anytime?

Yes. You can upgrade or downgrade at any time. Changes take effect immediately with prorated billing.

Getting Help

Where can I get support?

How do I report bugs?

Report bugs via:

Can I request features?

Yes! We love feedback:

  • Feature requests on GitHub
  • Vote on roadmap items
  • Direct feedback in-app